WEGO Support

Need help with WEGO Parking Community? We're here for you.

Email us: wego.parking@gmail.com
We typically respond within 1–2 business days.

Frequently asked questions

How does WEGO work?

WEGO is a community where drivers share open parking spots in real time. When you're leaving a spot, you broadcast it; nearby drivers see it on the map and can take it. Find a spot, park, and pass it on.

Why does WEGO need my location?

WEGO uses your location only while the app is open — to show nearby parking spots and to let you broadcast your own. We do not track your location in the background.

How do I broadcast a spot?

Tap "I'm Leaving," choose a countdown (1, 3, 5, or 10 minutes), and your spot appears live on the community map for nearby drivers.

What is Premium?

Premium unlocks additional features in WEGO. You can earn Premium by contributing confirmed parking broadcasts to the community.

How do I delete my account?

Open the app, go to your Profile, and choose "Delete Account." This permanently removes your account and associated data.

How do I report a problem or inappropriate content?

You can report or block another user from the spot details inside the app, or email us at wego.parking@gmail.com. We review reports promptly.

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